Order and Returns
Unless otherwise noted or requested, all orders are shipped the same day if placed by noon Monday through Friday. If the order is placed after noon the order will ship the next business day. Your order will ship via UPS Ground unless otherwise expedited at your expense.
Returns and Warranty Issues are two separate issues. All Weather Floors provides a one year warranty on the product. Damaged or defective material, other than freight claims or product that was damaged on receipt, would be handled under the warranty. If you receive the product purchased through TruContain.com and you simply do not like it, you have thirty days to return it. Simply return the Product to:
All Weather Floors / TruContain® Expedited Returns
632 W Gunnison Ave
Grand Junction CO 81501
The mat must be clean, dry, and in new condition. The mat must be returned within 30 days of receipt and received in our offices no later than 45 days after you received the product. You must include a TruContain.com receipt. NO refunds will be issued for original shipping charges or expedited charges. Transit times are not guaranteed due to COVID19